Privacy Policy

Introduction

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard the data of our small business enterprise customers and their end-customers’ personal information. By using our web application, you trust us with your information, and we take that responsibility seriously.

Data Collection

GETransfer collects Personal Data necessary to provide its Services, including but not limited to your name, email address, delivery or service addresses, phone number, communication preferences, consent records and payment information.

Data Usage

Personal Data is used to deliver the Services, process transactions, communicate with Users, account management compliance, security and improve our products and offerings. GETransfer does not sell Personal Data to third parties and we do not use your data for purposes beyond what is stated above without your explicit consent.

Data Protection

GETransfer implements appropriate technical and organizational security measures to protect Personal Data against unauthorized access, disclosure, alteration, or destruction. Our security practices comply with applicable laws and regulations.

Data Sharing

Personal Data may be shared with third parties only where necessary to provide the Services, comply with legal obligations, or protect GETransfer’s rights and interests. All such third parties are bound by confidentiality obligations and required to maintain appropriate security safeguards.

User Rights

Users have the right to access, rectify, restrict, correct, or request deletion of their Personal Data. These rights may be exercised by contacting us at info@getransfer.co.zw.

Cookies and Tracking Technologies

We use essential cookies to ensure the platform functions correctly. Optional analytics cookies help us improve user experience. You can manage your cookie preferences at any time via your browser settings or our cookie consent banner.

International Data Transfers

If your data is transferred outside your country of residence, we ensure adequate protection through:

• Standard Contractual Clauses (SCCs) approved by the European Commission
• Adequacy decisions from relevant regulatory authorities
• Binding Corporate Rules (where applicable)

Data Breach Notification

In the unlikely event of a data breach affecting your personal information, we will:

• Notify affected users within 72 hours of discovery
• Provide clear information about the nature of the breach and data involved
• Outline the steps we are taking to mitigate impact and prevent recurrence
• Report to relevant supervisory authorities as required by law

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do:

• We will post the updated policy on this page with a revised “Last Updated” date
• For material changes, we will notify you via email or a prominent notice on our platform at least 30 days before the changes take effect
• Continued use of our services after changes constitutes acceptance of the updated policy

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: